Breakdown Cover

Say goodbye to stress, say hello to peace of mind

Experiencing a motor breakdown can be stressful and frightening. Cover with us ensures that help will be on its way when you need it most! With an average call-out time of just 60 minutes, you’ll soon be back on the road.

We will be here for you 24/7. The average wait time for roadside recovery is 60-90 minutes.

In the event that we are unable to repair your vehicle within 60 minutes, we will transport your vehicle and any passengers to the nearest garage and make the necessary repairs.

In the event that we are unable to repair your vehicle the same day, we will transport your vehicle and any passengers to your home/preferred to a closer location of your choice within UK.

car breakdown Roadside Rescue

Roadside Rescue

Roadside rescue is designed to ensure that in the event of a breakdown, you and the passengers of your vehicle will be transported safely away from the incident. You can also rest assured that your vehicle will be transported by the Call Assist team to safety. If the Call Assist cannot repair your vehicle on the roadside, we will:

  • Transport you and your passengers to a destination of your choice up to 10 miles away from the incident.
  • Transport your vehicle to a destination of your choice up to 10 miles away from the incident.

Breakdown Cover

Roadside Recovery

If we are unable to repair the vehicle under the Roadside Rescue section, we will recover the vehicle from the breakdown location to a local garage or a single destination chosen by the driver within the UK. If we attend a breakdown, and cannot fix the vehicle on the same day, we will help the driver by planning to allow continuation of the journey.

Alternative Transport

Assistance in a medical emergency

Overnight Accommodation

Car Breakdown Cover Roadside Recovery
Car Breakdown Insurance

Subjected to the cover level selected:

  • Road Assist & Recovery
  • Keys locked inside vehicle
  • Alternative travel
  • Home Assist
  • Road assist in Europe
  • Recovery of the vehicle in or from Europe
  • Any breakdown which has occurred prior to purchase
  • The cost of any parts
  • Any breakdown resulting from a pre-existing fault
  • Vehicles used for hire and reward or courier services
  • Tyre faults where the vehicle is not carrying a serviceable spare tyre

Frequently asked questions

We cover a very large variety of vehicles, such as:

Car, Minibus, Classic Car, Bike, Van, Taxi Minibus, Taxi Car, Motor Home

You will have only annual payment option.

Annual payments are the cheapest option for a 12 months cover, you can pay upfront for a full year and automatically renew each year.

Breakdown cover it is not a legal requirement, however a motor breakdown can happen at any time regardless of the age of your vehicle. By getting covered with Smart Cover, you can rest assured that that a helping hand will always be there, 24 hours a day, 7 days a week.

& Support

How we help you

  • You can report any fault to us by calling us on 03333 449 559, using our live online chat or even by sending us an email to You can reach us over the phone between 9am and 7pm on weekdays and from 10am-4pm on Saturdays.
  • Our Priority Helpline will try to resolve or diagnose the problem within hours and wherever possible, we will try to take you through a solution instantly.