Refund Policy

You may cancel this policy at any time by contacting us, on the contact details below, in writing. Cancellation requests must give 14 days advance notice during which time any due payments will be collected. Please quote the policy number shown in the Certificate of Insurance when cancelling. All policy documents and the certificate of insurance must be returned with the cancellation request.

You must contact us with cancellation request prior informing your bank.

A. ​Should you choose to cancel the policy within 21 days of receiving the policy documents or the start date of your policy (whichever is later), you will receive a full refund of any premiums paid and the cancellation will be effective immediately.

B. This Policy will be cancelled on request once any outstanding payments have been received. If you have made a claim during the policy period, we reserve the right to deduct the cost of that claim from any refund of premium which is due to you. We will tell you if we are making this deduction.

Upon cancellation, you will not be charged any more Monthly/Quarterly Premium amounts and you will not receive a refund of any premium you have paid to us. For annual policies, you will be entitled to a pro-rata return of premium for the number of complete unexpired months remaining of your policy less an administration fee of £15. You will not be entitled to a pro-rata refund if a claim or an incident that may give rise to a claim has occurred.