What Does a Boiler Service Include? A Full Breakdown for Homeowners

In this post, we'll cover
- Why Is a Boiler Service Important?
- What Does a Boiler Service Include?
- How Often Should You Get a Boiler Serviced?
- How Long Does a Boiler Service Take?
- What Is the Cost of a Boiler Service in the UK?
- Boiler Service vs Boiler Cover: What’s the Difference?
- Can I Service My Boiler Myself?
- How to Book a Boiler Service with Smart Cover
- Final Thoughts
For many UK households, the boiler is the heart of the home - keeping things warm, water hot, and everyday life running smoothly. But just like your car, your boiler needs regular attention to stay safe, efficient, and in working order.
If you're searching for information aboutboiler servicing, you’re not alone. With over 18,000 monthly searches for the term "boiler service" in the UK and around 500 searches specifically for “what does a boiler service include?”, it’s clear this is something people want to understand before they book one.
In this blog, we’ll explain exactly what’s involved in a boiler service, why it matters, and how you can make informed decisions about servicing and cover without the jargon or sales pressure.
Why Is a Boiler Service Important?
A boiler is a complex appliance that deals with gas, pressure, and heat - things that can be dangerous if left unchecked. Servicing isn’t just about performance; it’s about safety, savings, and compliance.
Here’s why aboiler serviceis essential:
● Safety First:Regular servicing helps identify gas leaks, carbon monoxide risks, or faulty components before they become hazards.
● Improved Efficiency:A clean and well-maintained boiler uses less energy, which can help reduce your energy bills.
● Prolonged Lifespan:Servicing helps prevent wear and tear, which can extend your boiler’s usable life.
● Warranty Compliance:Many manufacturers require annual servicing to keep warranties valid.
● Legal Requirement (for landlords):If you’re a landlord, annual gas safety checks and servicing are a legal obligation.
What Does a Boiler Service Include?
Now, let’s address the question you came here for:
“What does a boiler service include?”
Here’s a breakdown of what typically happens during a standard annual boiler service by a Gas Safe registered engineer:
1. Visual Inspection
The engineer will check for visible signs of damage, leaks, or wear and tear. This includes inspecting the boiler casing, controls, pipework, and surrounding area.
2. Boiler Controls and Settings Check
They’ll test the thermostat, time settings, and safety controls to ensure everything is functioning as it should.
3. Flue and Combustion Check
Your boiler’s flue will be examined to make sure it's not blocked and that harmful gases like carbon monoxide are being safely expelled. A flue gas analysis may be done to test combustion efficiency.
4. Gas Pressure and Flow Test
The gas pressure will be measured to ensure the boiler is receiving the correct amount of gas and that it's burning it efficiently.
5. Inspection of Internal Components
The engineer may remove the boiler casing to inspect and clean parts like the heat exchanger, burner, fan, and seals.
6. Condensate Trap and Pipe Check
They’ll ensure the condensate pipe isn’t blocked and that it drains correctly—important especially in cold weather.
7. Cleaning
Dust, dirt, and deposits inside the boiler can reduce performance. A service will often include a basic internal cleaning.
8. Service Report and Recommendations
Once the checks are complete, the engineer will provide a service report detailing what was checked, the condition of your boiler, and any recommended actions or repairs.
Note:Not all servicing is the same. Check what’s included with the provider before booking.
How Often Should You Get a Boiler Serviced?
The general recommendation isonce every 12 months. This is advised by manufacturers, energy providers, and required by many insurance policies.
Skipping annual servicing can result in:
● Reduced efficiency
● Voided manufacturer warranties
● Higher risk of costly breakdowns
It’s best to schedule a service in late summer or early autumn - before you need the heating daily.
How Long Does a Boiler Service Take?
A standard boiler service typically takes30 to 60 minutes, depending on the type and condition of the boiler. If issues are found, it may take longer for additional checks or repairs.
What Is the Cost of a Boiler Service in the UK?
On average, a one-off boiler service costs£80 to £110, depending on your location and the type of boiler.
However, some homeowners opt forboiler cover plansthat include annual servicing along with breakdown protection. These plans can spread the cost over the year and often provide added peace of mind.
Boiler Service vs Boiler Cover: What’s the Difference?
It’s easy to confuse the two, but here’s the distinction:
● Boiler Service:A one-time inspection and maintenance procedure, typically done once a year.
● Boiler Cover:An ongoing insurance product that may include breakdown assistance and emergency repairs.
Smart Cover offers boiler protection plans for breakdowns and repairs. Boiler servicing is available separately and not included in the standard policy.
Important:Always read the policy documents carefully before purchasing. Terms, exclusions, and eligibility criteria apply.
Can I Service My Boiler Myself?
No you should never attempt to service your boiler yourself unless you are aGas Safe registered engineer. DIY servicing can be dangerous and may void your warranty or insurance cover.
Always choose a qualified, registeredprofessional.
How to Book a Boiler Service with Smart Cover
At Smart Cover, we make it simple and convenient to arrange a boiler service whether you're already a policyholder or looking to get cover that includes servicing.
When you choose a boiler cover plan that includes servicing:
● You get reminders when your service is due
● We arrange a qualified Gas Safe engineer
● The cost is spread out over monthly payments
● You're protected year-round with 24/7 claims support
We don’t just protect your boiler - we help you stay ahead of issues before they become emergencies.
Note:This blog is intended for general information purposes only and does not constitute financial or insurance advice. Always check the full policy details before buying.
Final Thoughts
Understandingwhat a boiler service includescan help you make informed decisions, protect your home, and avoid unexpected repair bills. Whether you choose a one-off service or opt for boiler cover with included servicing, the key is to stay proactive.
Your boiler works hard every day - give it the care it deserves.
Key Takeaways:
● Boiler servicing includes inspection, testing, and cleaning of key components
● It improves safety, efficiency, and longevity
● A service is recommended every 12 months
● Boiler cover can include servicing and added protection
● Always use Gas Safe registered engineers
Ready to protect your boiler?
Explore our Boiler Cover Plansand find the right fit for your home.