Customer Benefits

  • We use trusted engineers local to you
  • Unlimited number of call outs
  • Accidental breakdown cover
  • Mechanical breakdown cover
  • Efficient claims handling
  • Price match promise
  • Unlimited remote technical support
  • No call out fee
  • Fast repair or replacement cover
  • Best for client care services
modern claims awards  2017

See what our customers are saying

Ist Class

Keeping me informed was first class.

Mr F. Cosgrove, Caithness

SKY Dish Re-aligned

Re-aligned dish and resolved problem. Great advice on issues with 2nds sky box now resolved. Very polite – efficient and explained all actions. Very impressed.

Mrs B.Barrett, Lowerstoft

Just Joined

As I had only joined your company and only just paid my yearly installment then the remote arrived next day by mail and not as stated 2-3 days – which I can’t fault at all.

Mrs B.Williams, Cwmbran

10 Out of 10

The call centre call advisor was most polite, very understanding and helpful. 10 out of 10 for back-up, advice and helpful

Mrs.J. Mills, Telford

Fantastic Engineer

Your engineer was fantastic extremely courteous and friendly. Fully efficient with the system and solved the problem in minutes 1st rate service

Mr J.Homes, Surrey

Satellite Box

Was completely satisfied with the job that was done. The staff member was very nice and explained everything fully to my husband which was just as well because the box wouldn’t work and the next day we did exactly as the staff member explained and got the box working again.

Mrs E. Wratten, Glasgow

Always Helpful

The staff are polite, friendly and helpful at all times when we have had a problem. Thank you all, keep up the good work

Mrs P. Callis, Kent

Customer Services

The telephone staff who assisted with the tuning in of the new remote control were most helpful, very knowledgeable, very pleasant and above all patient

Mr Roger Copeland

TV Breakdown

Every part of work carried out with the up most and without intrusion to myself.

Mrs A.Stallard, Bristol

Excellent Service

I think the service provided by Smart Cover was excellent and I am quite satisfied and happy with it.

Mr B.Lee, Kent

Good Value

Quick and excellent service.

Rev P. Dunning, Cardiff

TV Repair

Easy to get through to the right department very quick service and repair.

Mrs B.Evans, Colwyn


The service was excellent. The young lady I spoke was fantastic for customer relations. Being an older lady, she made me most comfortable. Her knowledge was second to none. Thank you.

Mr. J & B. Slevin. Enniskillen

Great Engineer

I was more than happy with my experience. The engineer even called on his way home and knew exactly what the problem was and soon put it right. I was more than grateful. Thanks you very much

Ms J. Richards, Wymondham

Very easy

Called to report the problem, received a call same day to book an appointment with the engineer. All very easy.

Miss K.Thompson, Kent

Very Pleased

I was very pleased the engineer came so quickly after we reported it.

Mr L.Noke, Aberdeenshire

Exceptionally good

Exceptionally good service excellent call centre and superb engineer

Mrs. B Palmer, Guilford.

Our most popular products

tv insurance
Home emergency
washing machine insurance
gadget insurance
satellite tv insurance
home insurance
fridge insurance
50 plus life cover
tumble dryer
mobile phone insurance

Why Customers Choose Smart Cover Insurance

price match promise

Repair or Replacement

If your appliance can’t be repaired economically, we offer a fast like for like hassle free replacement.

unlimited number of claims

Unlimited Number of Claims

We don’t penalise you for making a genuine claim, we don’t set a limit on the number of claims you can make and we don’t ask you to pay a higher premium when it comes to renewals.

see price match promise

Price Match Promise

We guarantee to match any price you may have been offered by any other provider. Subject to terms and conditions

Super Saver

Enjoy a Special 15% Off Any Appliance Cover.

For a limited time only. Hurry!

Introducing `Super Saver`.

We are giving you the opportunity to enjoy a 15% off any 12 month appliance policy.


Unlimited number of repairs, replacements and engineer callouts.


We provide you with a like-for-like replacement in the event your appliance can not be repaired.


A trusted engineer local to you will attend the breakdown.

appliance repair

Need an appliance repair?

Book a repair with these benefits

  • Fixed price repair with no hidden costs
  • All work is fully guaranteed
  • Access to 100's of trusted local engineers
  • All work includes parts and labour

Awards, Recognitions and Sponsorships

Smart Cover Hertfordshire Business Awards 2016 Sponsors
Smart Cover Hertfordshire Business Awards 2015
British Heart Foundation
The Claims Awards 2017
Insurance times awards
Modern Claims Awards 2017

Interesting News and Updates