5 Things To Know When Choosing A Boiler Cover Plan

5 Things To Know When Choosing A Boiler Cover Plan


A boiler is an essential part of any home, providing hot water and central heating throughout the year. However, boilers are prone to breakdowns and faults, which can be expensive to repair or replace. That's why it's important to have a boiler cover plan in place, to protect you against unexpected repair costs and to ensure that your boiler is serviced regularly. In this blog post, we'll discuss five things to know when choosing a boiler cover plan in the UK.

What Is Covered Under the Plan?

The first thing to consider when choosing a boiler cover plan is what is covered under the plan. Different providers offer different levels of cover, so it's important to check what is included before you sign up. Typically, boiler cover plans will cover the cost of repairs and parts for your boiler, as well as an annual boiler service. Some plans may also cover additional services, such as plumbing and electrical repairs.

Cover your boiler emergencies with a boiler cover.

The Cost of the Plan

The cost of a boiler cover plan can vary depending on the provider and the level of cover you choose. It's important to compare prices from different providers and to consider the cost of the plan over the long term. Cheaper plans may seem like a good deal initially, but they may not offer the same level of cover or may have higher excess fees.

Excess Fees

Excess fees are the amount you need to pay towards a repair before your cover plan kicks in. Different providers have different excess fees, so it's important to check this before you sign up. Some providers may offer a lower monthly premium but have a higher excess fee, while others may have a higher monthly premium but a lower excess fee.

Response Times

When your boiler breaks down, you'll want it fixed as soon as possible. That's why it's important to check the response times offered by different providers. Some providers offer a same-day response time, while others may take several days to attend to a repair. It's also worth checking the hours of operation of the provider, as some may not offer 24/7 support.

Reputation and Customer Service

Lastly, it's important to choose a boiler cover plan from a reputable provider with good customer service. Look for providers with positive reviews and ratings from other customers, as this can give you an idea of the level of service you can expect. You may also want to check whether the provider has a dedicated customer service team, and whether they have any complaints or negative feedback online.

Age and Condition of Your Boiler

The age and condition of your boiler are important factors to consider when choosing a boiler cover plan. If your boiler is relatively new and in good condition, you may not need a comprehensive cover plan. However, if your boiler is older or has a history of breakdowns, a more comprehensive plan may be necessary.

Level of Expertise of the Service Provider

When choosing a boiler cover plan, it's also important to consider the level of expertise of the service provider. Look for providers that have experienced and qualified engineers who are trained to work on your particular type of boiler. This can give you confidence that any repairs will be carried out to a high standard, and can help to extend the lifespan of your boiler.

Additional Benefits

Some boiler cover plans offer additional benefits that may be worth considering. For example, some providers offer a home emergency service that covers other essential services in your home, such as plumbing, drainage, and electrical repairs. Others may offer a no-claims bonus, which can reduce the cost of your cover plan over time if you don't make a claim.

Length of Contract

The length of the contract is another important factor to consider. Some providers may require you to sign up for a minimum term, such as 12 months, while others may offer more flexible arrangements. It's important to check the terms and conditions of the contract before you sign up, to ensure that you are comfortable with the length of the commitment.

Renewal and Cancellation Policies

Finally, it's important to check the renewal and cancellation policies of the provider. Some providers may automatically renew your cover plan at the end of the term, while others may require you to renew manually. It's also worth checking the cancellation policy, to ensure that you can cancel your cover plan if you are not satisfied with the service.


Choosing a boiler cover plan can be a great way to protect your boiler and avoid unexpected repair costs. When selecting a provider, it's important to consider a range of factors, including what is covered, the cost of the plan, excess fees, response times, the reputation of the provider, the age and condition of your boiler, the level of expertise of the service provider, additional benefits, the length of the contract, and the renewal and cancellation policies. By doing your research and choosing a provider that meets your needs and budget, you can have peace of mind knowing that your boiler is covered and that you have access to fast and reliable repairs and servicing.