UK-wide Help & Support
How we help
Emergency claim line is open 24/7, throughout the year. Call 03333 449 247
With tech support, we'll try to talk you through an issue, delivering a faster solution.
Engineer call out, standard response time 2 hours depending on your location.
Price Match T&C's
Price Match Terms and Conditions
At Smart Cover, our goal is to provide a service that is second to none. We do not just protect your life-style; we provide an insurance service which is refreshing to deal with.
This is why at Smart Cover, we are proud to offer more than just great prices, but we never want price to be a reason you shop elsewhere.
Price promise terms and conditions
1. We'll match our competitor’s UK price.
2. The competitor’s product must be identical or better to ours, and offered on the same terms.
3. We must be able to verify the competitor’s price.
4. We’ll match the price of a product; not delivery charges or other services.
5. Cannot be used with any other offer.
6. Only applicable to England, Wales and Northern Ireland.
7. Competitor must be an FCA authorised entity along with the product.
8. Where price is reduced in excess of 20% of our list price, we retain our right to deny this offer.
9. Applicants cannot be employees or relatives of any other insurance broker and associated participant.
This is why in addition to our exceptional customer service; we also guarantee to match any price you may have been offered by any of our competitors. As everything, it is subject to terms and conditions, which you can read below.
A Wide Range of Home Emergencies Covered
- Electrical - Restore the electricity system following an emergency or complete failure.
- Plumbing emergencies Burst pipes & leaks. Domestic water supply, failure, blockage, drains etc
- Roofing – Damage to roof or home following bad weather conditions, falling tree's etc
- Inhabitable accommodation – for a night
- Locks and Doors - damage or failure of door, locks and windows
- Pests - Wasps, rats, mice, ants and more
- Toilet Breakdown – inoperable, flushing mechanism failure